Shipping And Returns

Shipping jewelry can cause a great deal of concern due to its high-value nature. While there are a variety of carrier-specific guidelines, here are some general rules of thumb that you can use to safely ship jewelry:

  • Use Two Boxes: An Inner Box to Hold the Jewelry and an Outer Shipping Box
  • Carefully Pack the Inner Box to Prevent the Movement of the Jewelry
  • Pack the Shipping Box with Packing Material to Protect the Inner Box During Shipping
  • Eliminate All Information on the Shipping Box that Refers to Jewelry or a Jeweler
  • Seal Both Boxes Completely with Tape
  • Insure the Shipment
  • Require a Signature on Delivery
  • Don't use a Drop Box
Shipping Information

At DhaniJewels, We do not charge our clients for shipping and handling. We send all merchandise using Fed-Ex Insured Overnight service. Please allow 3-4 days for delivery once you have placed your order. It is very important to note that a signature will be required in order for parcels from DhaniJewels to be delivered. We will email you the Fed-Ex tracking number of your parcel once it has been dispatched. Please make sure that you or someone you trust is available to sign for the package upon delivery.

Refunds

If you cancel a contract and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process such refunds as soon as possible and, in any event, within 30 days of the day we received your valid notice of cancellation.

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